We ordered a couch in June. The quality was very poor, the cushions were not stuffed properly, the fabric was buckled on all sides of the couch. We contacted Clayton several times and sent pictures of our issues. When we confronted Clayton in the store he was annoyed by our complaint and said "it's a couch this is what will happen to the cushions" We had the couch for 6 weeks and it already looked like it was 5 years old. They had horrible customer service and poor quality furniture. We will never use them again. We have many friends with similar complaints about fabrics and furniture purchased from the store. Do not purchase from them! You will regret it.
This is a family business- and it's clear they don't work on commission. Everyone helps you, they know their products, and they sell you quality products for a great price. Each time I browse somewhere else, I end up back here. Great people! Great store!
Good service, American made furniture, they'll truly help you find what you're looking for.
5 minutes to use my banks atm next door and they said no you can't park here. They carry quality products of which I would of bought but lost my business over 5 minutes probably less.
Wide selection and very well made. Helpful staff. Not pushy at all.
The Rug Mattress Furniture Store is a US Lodging based in Salem, Virginia. The Rug Mattress Furniture Store is located at 40 W Calhoun St, Salem, VA 24153, USA.
Please contact with The Rug Mattress Furniture Store using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find The Rug Mattress Furniture Store opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Lodging in Salem