Good fun and exersice for all the family. We especially liked the dodge ball courts.
Nice place to let your child release some energy. My 10year old loves it here. My only complaint is the rude teenagers working at the register. They got really impatient when someone came to the counter. All they wanted to do was stand around and talk and play with each others hair. While my child was trying to figure out what she wanted to use her tickets on, the girl became very rude and was rushing my daughter. She told her she wanted to save the rest of her tickets and the employee just walked away. No thank you, smile or anything. Just a rolling of the eyes, a few sighs, and yawns. If you're going to work in a place with kids you need to have patience and a better attitude.
I recently took my children here for a birthday party. Facilities are very clean and modern. There is a snack bar where you can get cold bottled drinks, ice cream, and sweets. Staff ensures that safety is a priority. The arcade is very open and modern. Plenty of ways to earn tickets, but the prizes are mostly cheap trinkets. The prizes with any value would be better purchased from a store. My only complaint is the high jump isn't included in your time, it's a separate purchase. That's why I can't give Launching Pad 5 stars.
Went here while on vacation in 9/01/17. A family of six costed $84 for an hour and a half. Great place for people to bring there kids. Infortionatly I broke my ankle while jumping here not even 10 min in to an hour and a half session. The staff was nice , offered to call a ambulance for me, helped me down the stairs, and when I rejected to have a ambulance the manager would check on me periodically. No they didn't offer a refund for my time, and yes they took a incident report as per usual. Also like to mention I didn't break my ankle due to their equipment. While I was jumping I bounced off the wall and a little kid got in the way and when I dodged the kid I got my foot caught under the mat and broke it.
Today was my first time coming here. I called ahead to inquire about purchasing tickets and general questions about the waiver, and got a rude staff member on the phone. She was curt and I felt rushed off the phone. No big deal, maybe she was busy. I came in the next day and was surprised by how many different jumping/activity areas there are. Front desk staff was moderately friendly. There was plenty to do to keep busy and engaged (had an 11 yr old with me who jumped the whole 2 hours). The different areas (dodgeball, foam pits, basketball) were all great. The reason for the 3 stars is that the staff looked like they would have rather been anywhere else than working here. After spending 2 hours here, I only saw one staff member engaging and having fun with the kids/customers. Staff looked terribly bored, one even had earphones in and had to take them out to hear me when I asked a question. I feel like if you have a job working at a family fun place, staff should be smiling and interacting with patrons instead of only talking amongst themselves or standing there with their arms crossed looking miserable. We still had fun, but staff really could have made the experience better. On a side note, the inside was clean and seemed to be priced fairly.
Launching Pad Trampoline Park Family Fun Center is a US Point Of Interest based in Salem, Virginia. Launching Pad Trampoline Park Family Fun Center is located at 1300 Intervale Dr, Salem, VA 24153, USA.
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